VGC Training

Claims and Dispute Management in Engineering Projects

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Introduction

Managing claims and disputes in engineering projects is one of the most critical challenges faced by construction and infrastructure organizations, as it directly impacts project cost, schedule, and quality. This training course is designed to provide participants with advanced knowledge and practical skills to effectively manage contractual claims from preparation and submission to analysis and resolution based on international best practices. The course also focuses on identifying the root causes of disputes and implementing preventive strategies, as well as applying effective dispute resolution techniques such as negotiation, mediation, and arbitration. Participants will learn how to document claims professionally, strengthen their validity, and improve the chances of successful outcomes. By attending this course, professionals will enhance their contract management capabilities, minimize financial losses, and ensure smoother project execution.

Objectives

  • Understand contractual claims in engineering projects
  • Prepare and submit claims professionally
  • Analyze causes of contractual disputes
  • Develop negotiation and dispute resolution skills
  • Reduce risks related to claims
  • Improve documentation and evidence management
  • Increase success rate of claims
  • Manage disputes effectively and efficiently

Target Audience

  • Engineering project managers
  • Contract and procurement managers
  • Consulting engineers
  • Legal advisors
  • Contractors and construction firms
  • Risk management professionals
  • Government project officials

Content Outline

Module 1 – Fundamentals of Contractual Claims

  • Types of claims
  • Causes of claims
  • Legal framework
  • Claims and contract relationship
  • Roles of parties
  • Best practices

Module 2 – Preparing and Submitting Claims

  • Claim preparation steps
  • Evidence collection
  • Time and cost analysis
  • Professional claim drafting
  • Submission and follow-up
  • Avoiding common mistakes

Module 3 – Claims Analysis

  • Claims review
  • Root cause analysis
  • Financial impact assessment
  • Delay analysis
  • Compensation estimation
  • Decision making

Module 4 – Dispute Management

  • Types of disputes
  • Causes of disputes
  • Management strategies
  • Negotiation techniques
  • Mediation approaches
  • Relationship management

Module 5 – Dispute Resolution and Arbitration

  • Resolution mechanisms
  • Arbitration procedures
  • Case file preparation
  • Legal evidence presentation
  • Award enforcement
  • Lessons learned

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